Reporting Issues/Emergency Contractors

Reporting Issues/Emergency Contractors

If you are experiencing an emergency with your property, such as a gas or water leak please give us a call immediately on 0131 221 1818 or call the relevant numbers below:

Gas Escape – Transco – 0800 111 999

Crime/Vandalism – Police – 999

Fire – Lothian and Borders Fire Service – 999

Noisy Neighbours – Police – 101

(http://www.edinburgh.gov.uk/info/20238/noise/753/noisy_neighbours)

If the issue is not an emergency please report it through our maintenance reporting system:  Report a maintenance problem. 

At Cullen Property, we regularly deal with property and maintenance issues which can be resolved by the tenants. We have provided details on regular scenarios on our maintenance reporting system which can help you understand and fix any maintenance problems.

If the property maintenance issue cannot be self-resolved please fill out the online Maintenance Fault Report Form and we will try and resolve the property concern as soon as possible.

Emergency Contractors

Problem Company Contact No.
Gas Escape – if you smell gas please ensure that you call SGN in the first instance – they will advise you if further steps need to be taken Scottish Gas Network 0800 111 999
All Electrical Problems

 

 

Neil Donald

 

Craig Booth

07886 952 578

 

07894 020 266

Faulty central heating

 

Gas Care Domestic 07825 559 128

 

All plumbing problems, i.e burst pipes, blocked toilet and blocked drains

 

Absolut – Plumbing

 

Gas Care Domestic

07973 468 103

 

07825 559 128

Lock/Key Problems & Broken Windows Hero Locksmiths

 

SMC Joinery

 

J E Duggan Joiners

 

07434 801 049

 

07884 203 957

 

07714 104 474

 

Fire Panel Advanced Fire 07769 211 043

 

Roof Leaks/Damage Inverleith Roofing 07834 284 990

 

   
Other useful contact numbers    
Scottish Power

 

 

Customer Services

 

0800 027 0072

 

Scottish/British Gas

 

 

Customer Services 0800 072 5280

 

Scottish Hydro Customer Services

 

0800 980 8754

 

 

Scottish Water – General water issues, no water etc.

 

Customer Helpline 0845 601 8855
City of Edinburgh Council

 

Council Tax

Department

 

0131 469 5000

 

City of Edinburgh Council

24 Hour Emergency

To deal with maintenance problems concerning neighbouring properties

Switchboard For All Services 0131 200 2000

 

 

 

 

Property Search

Cullen Property Tenant News

Latest Professional Tenant News

Cullen Tenant Tweets