Penny MacKenzie - Client Accounts

Penny is our Client Accounts Manager and has recently returned from maternity leave. Penny has over 11 years’ experience in the property industry and joined the Cullen Property team in 2011.

A typical day at work for Penny consists of posting bank payments, allocating rents, lodging and returning deposits, paying Cullen Property landlords and contractors, and taking queries from landlords and tenants in relation to their rent accounts.

Penny says: “I really love the work I do but sometimes it’s quite nice to get a juicy problem and solve it with a positive outcome for the tenant or landlord. I also enjoy meeting tenants at property viewings and working with the great team here at Cullen Property.”

Outside of work you can often find Penny spending time with her family, going for walks up Arthur’s Seat or along Portobello Beach (if it’s a nice day). She also enjoys treating herself to afternoon tea in some of Edinburgh’s wonderful cafes and boutique hotels.

With Mother’s Day approaching, we asked Penny how she’ll be celebrating it. She said: “I’ll have a relaxed family day with my three children and visit my mum and mother-in-law. We might even go out for a Mother’s Day dinner!”