Cullen Property was founded in 1998 by two directors, passionate about Edinburgh, to provide a specialist service for clients wishing to invest in residential property in the city, and then to manage those properties as if they owned them. The expertise and experience of our dedicated team in Edinburgh residential property ensures the highest level of customer service throughout your journey with Cullen Property. If you would like to contact any member of our Cullen Property team, please see their details below:
- Steve CoyleMANAGING DIRECTORMARLA MBASteve CoyleMANAGING DIRECTOR
Steve’s role centres on both new business and investor relations, as well as sourcing acquisition properties and overall general operational activities.
Steve joined Cullen Property in 2003 and became joint owner and Operations Director after completing a Master’s Degree in Business Administration (MBA) at The University of Edinburgh in 2008.
His wealth of customer service and business experience comes from 30 years spent not only in the property industry but also in the banking and motor industry service management sectors.
Steve also holds the ARLA PropertyMark and NFoPP (National Federation of Property Professionals) SCQF Level 6 Technical Award in Scottish Residential Letting & Property Management which includes training in Health and Safety, Security and General Law, Legal Aspects of Letting and Management, Residential Property Letting Practice and Residential Property Management Practice.
- Mhairi-Clare GallettaNEW BUSINESS EXECUTIVECert CIHMhairi-Clare GallettaNEW BUSINESS EXECUTIVE
MC joined the Cullen Property team in July 2018 as our New Business Executive.
Her main role within the business is to advise landlords and investors on new Edinburgh residential property investment opportunities and how to make the most of their investment.
Being an Edinburgh local and having worked in the Edinburgh property industry for the past five years, MC has developed a wealth of knowledge on Edinburgh's residential property industry.
Mhairi-Clare is a Certified Practitioner of CIH (Certified Institute of Housing).
- Elaine NobleCONTRACTS MANAGERMARLAElaine NobleCONTRACTS MANAGER
Our Contracts Manager, Elaine, has over 13 years’ experience in the property industry. She joined the Cullen Property team in 2003 and holds a Modern Apprenticeship qualification in Business Administration.
Elaine has also achieved her ARLA PropertyMark SCQF Level 6 Technical Award in Residential Letting & Property Management – Scotland.
As Contracts Manager, Elaine’s role consists of responding to email enquiries, making phone calls, writing references for tenants, arranging viewings, checking-in and checking-out tenants, drawing-up lease agreements, contacting guarantors and liaising with tenants regarding their tenancy applications.
- Leah SuttonPROPERTY ADMINISTRATORLeah SuttonPROPERTY ADMINISTRATOR
Leah joined the Cullen Property team in June 2018 as our Property Administrator.
As a valuable member of our contracts team, Leah has four years experience as a Contracts Operations Manager in commercial property in New Zealand. She has now brought over her wealth of knowledge to the Edinburgh residential property market.
As our Property Administrator, Leah's role consists of responding to emails, answering phone calls, arranging and attending property viewings and keeping herself and the team up-to-date with what properties are on the market.
- Tom CorpsOPERATIONS MANAGERMARLATom CorpsOPERATIONS MANAGER
Tom joined Cullen in November 2017 taking up the role as our Operations Manager.
Tom’s main role within the business is to lead the Property Manager’s in delivering our high standards of service to our clients, while ensuring we also meet our regulatory obligations.
Tom started his career in Commercial Banking, managing a team of people looking after the day to day banking and financing needs of clients. With a personal interest in property, Tom made the career move into Property Management in 2014, spending over three years at another Edinburgh based property management company, where he worked as Area Director for Scotland with overall responsibility for the business operations in Scotland, covering a large portfolio across the whole country.
Tom has achieved the ARLA Propertymark SCQF Level 6 Technical Award in Scottish Residential Lettings & Property Management while also has a BA (hons) degree in Business Managament.
- Stefanie RobinsonPROPERTY MANAGERStefanie RobinsonPROPERTY MANAGER
Stefanie joined the Cullen Property team in April 2018 coming from one of Edinburgh’s largest letting agencies and has 3 years’ experience in the property lettings and investment industry.
As a valuable member to our property management team, Stefanie is the main link between landlords tenants and contractors. Stefanie is building knowledge of the properties in our portfolio, ensuring our clients’ properties are well maintained for our tenants, and is up to date with the high level of regulated requirements in a private rented sector property.
Stefanie is currently working towards completing her ARLA qualifications.
- Mandy ForrestPROPERTY MANAGERMARLA (INV)Mandy ForrestPROPERTY MANAGER
Mandy joined the Cullen Property team in April 2018 becoming one of our Property Managers. With a wealth of experience in Edinburgh's residential property industry, Mandy previously worked for another established Edinburgh based Property Management company for over 9 years.
Mandy is a valuable member of our property management team, responsible for efficiently managing a portfolio of properties and is the main contact for landlords, tenants and contractors. Mandy also ensures that every property complies with all legal requirements in regards to safety checks.
Mandy holds the MARLA (INV) award and the Chartered Institute of Housing Level 3 Accreditation.
- Frances JacksonPROPERTY MANAGER ASSISTANTFrances JacksonPROPERTY MANAGER ASSISTANT
Frances joined the Cullen Property team in 2018 as our Property Manager Assistant.
Having graduated with a Bachelor of Arts from Melbourne University, two semesters of which were completed on exchange at the University of Edinburgh, Frances has returned to Edinburgh to live and work. She has a varied background in administration and office support and worked as an Executive Assistant at Swinburne University of Technology in Melbourne before moving to Edinburgh in 2017.
As Property Manager Assistant, Frances is primarily engaged with assisting our Property Managers to efficiently maintain all properties on our portfolio.
- Paul RussellMAINTENANCE TECHNICIANPaul RussellMAINTENANCE TECHNICIAN
Paul joined Cullen Property in 2017 as our Maintenance Technician.
Prior to Cullen Paul worked as a Janitor for 11 years at one of Edinburgh’s most prestigious schools. With over 16 years’ experience in joinery, roofing, painting and decorating, he has also managed several building renovation and development projects in his spare time. Paul has become a great asset to the Cullen Property team. His role ensures that the company has an in-house maintenance service which allows landlord costs to be kept low and controlled, and yet provides a highly professional and tenant trusting service.
- John RutherfordProperty ManagerJohn RutherfordProperty Manager
John is one of our most experienced Property Managers and has been involved in property management for nearly 20 years. He joined the team in early 2018 and also brings several years’ experience of property factoring too.
John’s broad wealth of knowledge of all aspects of the private rented sector and many years of customer service allow him to deliver a high-quality service to both landlords and tenants alike.
John holds the ‘Chartered Institute of Housing Level 3 Certificate in Letting and Management of Residential Property’.
- Anne LindsaySENIOR ACCOUNTS MANAGERACCAAnne LindsaySENIOR ACCOUNTS MANAGER
Anne is the company’s Senior Client Accounts Manager and joined the Cullen Property team in April 2013 from a leading factoring company.
Ann oversees the smooth running of the Accounts Department which involves collecting tenant rents, paying landlords and contractors, and lodging tenant deposits in a timely manner. Ann supports the directors in producing the company management accounts, budgets and cash flows. Anne previously worked in banking for nine years, accountancy for thirteen years and factoring for six years, and has an Open University degree in accountancy and finance.
- Louise OrrCLIENT ACCOUNTS MANAGERLouise OrrCLIENT ACCOUNTS MANAGER
Louise graduated from Robert Gordon University with a BA in International Tourism Management, before joining Cullen Property in October 2012 as our Client Accounts Manager.
She now has over five years’ experience in the industry, having previously worked in the accounts department of another letting agent in the city.
Louise is responsible for ensuring the department’s strict deadlines are met and customer relations are upheld. Her role as Client Accounts Manager focuses on collecting tenant rents, paying landlords/contractors and ensuring deposits are lodged with TDS.
- Penny MackenzieCLIENT ACCOUNTS MANAGERPenny MackenzieCLIENT ACCOUNTS MANAGER
Penny joined the accounts team at Cullen Property in summer 2011 from another large letting agency in the city.
Penny’s role involves collecting tenant rents, paying landlords and contractors, and lodging deposits with tenancy deposit schemes (TDS). Penny’s accounting background and property experience has strengthened the department and helped develop our landlord communications and services further.