Cullen Property was founded in 1998 by two directors, passionate about Edinburgh, to provide a specialist service for clients wishing to invest in residential property in the city, and then to manage those properties as if they owned them. The expertise and experience of our dedicated team in Edinburgh residential property ensures the highest level of customer service throughout your journey with Cullen Property. If you would like to contact any member of our Cullen Property team, please see their details below:
- Malcolm WarrackMANAGING DIRECTORMARLAMalcolm WarrackMANAGING DIRECTOR
Malcolm founded Cullen Property in 1998 and has led and grown the company since then. His position as head of the organisation sees him being fully involved with all aspects of the company and the team.
He has over 50 years’ experience in the property industry, which initially began as a Chartered Surveyor, before going on to a number of years in the commercial sector, and then into the private rented sector in 1996.
Malcolm achieved his ARLA PropertyMark SCQF Level 6 Technical Award in Residential Letting & Property Management – Scotland, and is also Chairman of LetScotland, working with Lettingweb to represent letting agents in Scotland.
- Steve CoyleOPERATIONS DIRECTORMARLA MBASteve CoyleOPERATIONS DIRECTOR
Steve’s role centres on both new business and investor relations, as well as sourcing acquisition properties and overall general operational activities.
Steve joined Cullen Property in 2003 and became joint owner and Operations Director after completing a Master’s Degree in Business Administration (MBA) at The University of Edinburgh in 2008.
His wealth of customer service and business experience comes from 30 years spent not only in the property industry but also in the banking and motor industry service management sectors.
Steve also holds the ARLA PropertyMark and NFoPP (National Federation of Property Professionals) SCQF Level 6 Technical Award in Scottish Residential Letting & Property Management which includes training in Health and Safety, Security and General Law, Legal Aspects of Letting and Management, Residential Property Letting Practice and Residential Property Management Practice.
- Hannah McConnachieMARKETING EXECUTIVEHannah McConnachieMARKETING EXECUTIVE
Hannah graduated from Queen Margaret University with a BA (Hons) in Media.
Prior to joining Cullen Property September 2016, Hannah interned for several award-winning marketing and public relations agencies, gaining a wealth of experience which she has been able to put to great use at Cullen Property.
As our Marketing Executive, Hannah’s primary role is to promote investment opportunities, properties for rent and further develop the Cullen Property brand.
- Elaine NobleCONTRACTS MANAGERMARLAElaine NobleCONTRACTS MANAGER
Our Contracts Manager, Elaine, has over 13 years’ experience in the property industry. She joined the Cullen Property team in 2003 and holds a Modern Apprenticeship qualification in Business Administration.
Elaine has also achieved her ARLA PropertyMark SCQF Level 6 Technical Award in Residential Letting & Property Management – Scotland.
As Contracts Manager, Elaine’s role consists of responding to email enquiries, making phone calls, writing references for tenants, arranging viewings, checking-in and checking-out tenants, drawing-up lease agreements, contacting guarantors and liaising with tenants regarding their tenancy applications.
- Emily RichardsonPROPERTY ADMINISTRATOREmily RichardsonPROPERTY ADMINISTRATOR
Emily joined the Cullen Property team January 2016 and is one of the main contacts for incoming enquiries and visitors.
Previously, Emily worked as a beauty and spa therapist before deciding she wanted a change in career path. Emily has always had an interest in the property industry and is now working towards her National Federation of Property Professionals Level 1.
As one of our Property Administrators, Emily’s role consists of responding to emails, answering phone calls, arranging and attending property viewings and keeping herself and the team up-to-date with what properties are on the market.
- Shelly BlackPROPERTY ADMINISTRATORShelly BlackPROPERTY ADMINISTRATOR
Shelly joined the Cullen Property team February 2018 as one of our Property Administrators.
Shelly previously worked as the Assistant Manager for a well-known student accommodation company in Edinburgh for four years, building up a wealth of experience in the Edinburgh student lettings sector. With a keen focus on the property industry Shelly is currently working towards her National Federation of Property Professionals Level 1.
Shelly’s role consists of answering phone calls and responding to emails, organising lease signings, dealing with any property enquiries, helping arrange property check in’s and check out’s and attending property viewings across Edinburgh.
- Tom CorpsOPERATIONS MANAGERMARLATom CorpsOPERATIONS MANAGER
Tom joined Cullen in November 2017 taking up the role as our Operations Manager.
Tom’s main role within the business is to lead the Property Manager’s in delivering our high standards of service to our clients, while ensuring we also meet our regulatory obligations.
Tom started his career in Commercial Banking, managing a team of people looking after the day to day banking and financing needs of clients. With a personal interest in property, Tom made the career move into Property Management in 2014, spending over three years at another Edinburgh based property management company, where he worked as Area Director for Scotland with overall responsibility for the business operations in Scotland, covering a large portfolio across the whole country.
Tom has achieved the ARLA Propertymark SCQF Level 6 Technical Award in Scottish Residential Lettings & Property Management while also has a BA (hons) degree in Business Managament.
- Audrey WalshPROPERTY MANAGERMARLAAudrey WalshPROPERTY MANAGER
Audrey joined the Cullen Property team in 2001 and has 15 years’ experience in the property lettings and investment industry.
Audrey has successfully achieved her ARLA PropertyMark SCQF Level 6 Technical Award in Residential Letting & Property Management – Scotland.
The role of Property Manager is a very a varied role which primarily concentrates on being the main link between landlords, tenants and contractors. Audrey has an extensive knowledge of the properties in our portfolio, ensuring our clients’ properties are well maintained for our tenants, and is up to date with the high level of regulated requirements in a private rented sector property.
- Vicky McLeanPROPERTY MANAGERMARLAVicky McLeanPROPERTY MANAGER
Vicky previously worked with another Edinburgh based property company before joining Cullen Property in early 2015 and has over seven years property management experience.
Prior to this, Vicky also spent several years in the financial services industry with a company specialising in self-build property finance. She holds an HNC in legal services as well as a law degree and has a wealth of experience in the Edinburgh letting industry. She achieved her ARLA PropertyMarkSCQF Level 6 Technical Award in Residential Letting & Property Management – Scotland.
Vicky manages her own portfolio of rental properties dealing with all aspects of property management including specialist HMO regulations and block factoring. She maintains a keen interest in both property and legislation, ensuring clients and tenants are kept up to date at all times.
- Chantelle CastillonPROPERTY MANAGER ASSISTANTChantelle CastillonPROPERTY MANAGER ASSISTANT
Chantelle joined the Cullen Property team in 2017 as our Property Manager Assistant.
Coming from a Personal Assistant background in education Chantelle has worked as the PA to the Deans at Greenwich School of Management in London for two years and as Personal Assistant to the Director at the Girls Grammar School in Brisbane, Australia.
Her role as Property Manager Assistant is a varied and busy role. Primarily assisting our Property Managers to efficiently maintain all properties on our portfolio. Chantelle is also the main point of contact for any Contractors carrying out maintenance work on our properties.
- Paul RussellMAINTENANCE TECHNICIANPaul RussellMAINTENANCE TECHNICIAN
Paul joined Cullen Property in 2017 as our Maintenance Technician.
Prior to Cullen Paul worked as a Janitor for 11 years at one of Edinburgh’s most prestigious schools. With over 16 years’ experience in joinery, roofing, painting and decorating, he has also managed several building renovation and development projects in his spare time. Paul has become a great asset to the Cullen Property team. His role ensures that the company has an in-house maintenance service which allows landlord costs to be kept low and controlled, and yet provides a highly professional and tenant trusting service.
- Anne LindsaySENIOR ACCOUNTS MANAGERACCAAnne LindsaySENIOR ACCOUNTS MANAGER
Anne is the company’s Senior Client Accounts Manager and joined the Cullen Property team in April 2013 from a leading factoring company.
Ann oversees the smooth running of the Accounts Department which involves collecting tenant rents, paying landlords and contractors, and lodging tenant deposits in a timely manner. Ann supports the directors in producing the company management accounts, budgets and cash flows. Anne previously worked in banking for nine years, accountancy for thirteen years and factoring for six years, and has an Open University degree in accountancy and finance.
- Louise OrrCLIENT ACCOUNTS MANAGERLouise OrrCLIENT ACCOUNTS MANAGER
Louise graduated from Robert Gordon University with a BA in International Tourism Management, before joining Cullen Property in October 2012 as our Client Accounts Manager.
She now has over five years’ experience in the industry, having previously worked in the accounts department of another letting agent in the city.
Louise is responsible for ensuring the department’s strict deadlines are met and customer relations are upheld. Her role as Client Accounts Manager focuses on collecting tenant rents, paying landlords/contractors and ensuring deposits are lodged with TDS.
- Penny MackenzieCLIENT ACCOUNTS MANAGERPenny MackenzieCLIENT ACCOUNTS MANAGER
Penny joined the accounts team at Cullen Property in summer 2011 from another large letting agency in the city.
Penny’s role involves collecting tenant rents, paying landlords and contractors, and lodging deposits with tenancy deposit schemes (TDS). Penny’s accounting background and property experience has strengthened the department and helped develop our landlord communications and services further.