Landlord FAQ's

At Cullen Property, we want to make renting, investing and Edinburgh property management as easy as possible. This is why we’ve compiled a list of FAQs with answers for your convenience. If you have any questions that are not covered here, please do not hesitate to get in touch.

At Cullen Property we look after your Edinburgh letting property as if it were our own.

First and foremost, this means finding and letting it to reliable tenants at the highest achievable rent. At the same time, we ensure that your Edinburgh rental property is checked regularly and any maintenance issues or repairs are taken care of in the most cost effective way possible.

We will make sure that the rent is being collected and sent to you without having to chase it, and we’ll keep you informed along the way.

What’s Included?

  1. A free rental valuation of your Edinburgh property and its earning potential. We can also advise you on how to increase its value
  2. Full marketing of your Edinburgh rental property in our advertising media, including this and many other websites such as Rightmove, Citylets and Lettingweb, ‘To let’ boards, university accommodation fairs and more
  3. The personal touch – we personally show all prospective tenants around your property
  4. Referencing tenants – saving you time and inconvenience, and making sure we choose a reliable tenant for your Edinburgh rental property (NB: A fee of £48 is charged for this service for each new tenant.)
  5. Preparing and signing lease documentation and a detailed inventory of your property
  6. Collecting rent and the deposit on your behalf, transferring the rent by BACS to your bank account by the eighth working day of each month, and providing you with monthly statements
  7. Setting up a tenancy deposit scheme (TDS) account, placing funds in the account and issuing certificates to tenants
  8. Check-in of new tenants by our own staff, including checking the inventory and providing a full condition report and dated photographic record. We also introduce tenants to all appliances, meters, stopcocks etc.
  9. Transferring utilities and council tax into tenant names
  10. Liaison with and payment of any factoring agencies
  11. Regular maintenance inspections and reports completed by our designated Edinburgh Property Manager for your letting property. We also arrange cost effective repairs, monitor health and safety matters and ensure compliance with all relevant regulation
  12. Remarketing your Edinburgh rental property as required at the end of a tenancy
  13. Checking tenants out at the end of the lease and agreeing with the tenant the costs of any losses, damage or cleaning to be deducted from the deposit. Organising and managing any works required
  14. Full check-out report including inventory, condition report and dated photographic record
  15. Repayment of the deposit after making agreed deductions through the chosen tenancy deposit scheme

Our Tenant Find Service is ideal for landlords who live locally and are happy to manage their property once a suitable tenant has been sourced and referenced.

Cullen Property takes care of:

  • Full advertising of your property on all main web portals and on ‘To Let’ boards
  • Personal viewings accompanied by Cullen Property staff
  • Referencing of new tenants
  • Lease preparation and signing
  • Collection of the first month’s rent and deposit
  • Compilation of the Tenant Information Pack (this is a statutory requirement)

We typically charge 50% of one month’s rent (+VAT) for this service, subject to a minimum charge of £360. Further services are available at an additional cost.

As the landlord, you remain responsible for:

  • Fulfilling your legal responsibilities such as landlord registration, providing gas and electrical safety certificates, and more
  • Providing emergency contacts – HMO landlords are required to provide 24 hour cover for their property
  • Preparing a full inventory
  • Placing the deposit in one of three government-approved tenancy deposit schemes
  • Collecting rent
  • Regular maintenance checks
  • Checking the tenants into the property at the tenancy start, and checking tenants out at the end, agreeing costs of any losses, damage or cleaning required
  • Repayment of the deposit after making agreed deductions through the chosen Tenancy Deposit Scheme

Contact us directly on 0131 221 1818 or by email to chat through the options.

There are many property legal responsibilities you do have to consider. However, at Cullen Property, we handle the whole investment process for you.

This includes sourcing and presenting properties to you, as well as introducing you to lawyers (you may already have your own preferred Scottish based lawyer), banks, IFAs and other sources of finance, and tax experts. Once your investment property has been purchased and is ready to be let, our full management service ensures you adhere to all relevant rules and regulations and are fully compliant with the legal responsibilities of being a landlord.

Please contact our investor team on 0131 221 1818 to discuss your individual circumstances.