We Are Delighted To Welcome Dawn To Her New Role As Operations Director
We are delighted to announce the appointment of Dawn Pianosi to our board of directors and her promotion to Operations Director.
Dawn brings over 14 years’ of Edinburgh Letting Agency experience. She joined our team in March of 2020 as Head of Property Management, providing support to the operations side of the business and managing our unique ‘Trio Teams’ which service the property portfolio. Dawn's appointment comes at a time of anticipated growth for us during a recent uplift in landlord enquiries of over 200% in January.
Dawn’s new role brings new responsibilities. She says, “I’m delighted to join the board at Cullen Property, whose overall vision I have so much respect for. I’m blessed to work with an outstanding team of people and aim to give them more of a voice in the development of the company. My new role comes at an exciting time for Cullen Property, both coming out of the pandemic and managing our team and customer’s expectations of the ‘new normal’ in terms of procedures. But also with so many promising growth opportunities which lie ahead. ”
"In 2020, we expanded to welcome a fifth portfolio team to help meet our customer service goals. This bolstered our customer service capability, ensuring our team and our customers are both happy and well managed. With my years’ of experience in the Edinburgh property management scene, I know this is both an innovative and customer-centric approach. I really look forward to welcoming new clients and new colleagues in turn as we continue to grow the business in 2022, and beyond.”
Steve Coyle, our Managing Director, said; “We are delighted to welcome Dawn Pianosi to the board here at Cullen Property. She has been a strong and reliable leader since joining the team in early 2020, tackling all the challenges that Covid-19 has thrown at us. Dawn’s invaluable tenant and landlord experience and in depth knowledge of Scottish property legislation supports our customer-led goals for Cullen Property. We very much look forward to working together and seeing what can be achieved going forward.”
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